Innovation and product development

Understand the moment.

Unlock the power of innovation.

Innovation is the go-to strategy for growth in today’s competitive, experiential environment. So how do you know precisely when and where to invest to find elusive incremental growth? Successful innovation delivers memorable and differentiating experiences anchored in a deep understanding of people, and their tensions and needs in specific moments. To grow, brands must innovate to add value to people’s lives. From identifying the crucial moments of opportunity and where to play, to when and how to deliver the ultimate experience, we apply the latest thinking in behavioural economics and cognitive science, and use technology like virtual reality and wearable cameras to get closer to the moments that matter. Seize the extraordinary moments of opportunity in this new world of innovation.

Latest insights

Our innovation toolkit

Strategy development

Where to play and how to win

Offer development

Ideas. Packaging. Proposition. Product.

Portfolio development

Portfolio and pricing

Contact us

Nikki Davey

Ilana Sanborn

Nikki Davey is currently on maternity leave. Please direct all enquiries to Ilana Sanborn.